Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, participate in meditation sessions, or contact us for support. This includes your name, email address, payment information, meditation preferences, and session participation data.

We also automatically collect certain information about your device andge patterns when you access our platform, including IP address, browser type, operating system, session duration, and meditation progress tracking.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our meditation services, process payments, send you technical notices and support messages, and communicate with you about new features and offerings.

Your meditation progress and preferences help us personalize your experience and recommend suitable sessions. We may also use aggregated, non-personally identifiable information for research and analytics to enhance our platform.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our platform, conducting business, or serving you.

We may disclose your information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your subscription plus a reasonable period thereafter.

Meditation session data and progress tracking information may be retained longer for analytical purposes, but will be anonymized where possible.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You can manage your account settings, communication preferences, and data sharing options through your user dashboard.

If you wish to delete your account or have questions about your data, please contact us at privacy@selvianwood.com. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platformge. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

For detailed information about our cookie practices, please refer to our Cookie Policy.

Third-Party Services

Our platform may integrate with third-party services for payment processing, analytics, and customer support. These services have their own privacy policies, and we encourage you to review them.

We are not responsible for the privacy practices of third-party websites or services linked from our platform.

International Data Transfers

Your information may be transferred to and processed in countries other than. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

By using our services, you consent to the transfer of your information to our facilities and service providers worldwide.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Parents or guardians who believe their child has provided personal information should contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, sending you an email notification.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@selvianwood.com
Phone: +81 3-5212-1477
Address: 4-1-1 Kudankita, Chiyoda-ku, Tokyo 102-0073